Get in touch

We're here to help. Whether you have a question about your order, sizing, returns, or just want to talk denim — our team will get back to you within 24 hours (Monday to Friday).

Email
[info@krovns.com]

Customer care hours
Monday – Friday, 9am – 6pm (GMT)

Response time
We reply to all messages within 24 hours on business days.

Frequently Asked Questions

Where is my order?

Once your order ships, you'll receive a tracking link by email. Most UK orders arrive within 3–5 business days.

What is your return policy?

We offer easy 30-day returns on all unworn items. Visit our Returns page to start a return.

How do I know my size?

Check the size guide on each product page. Still unsure? Email us and we'll help you find the perfect fit.

Do you ship internationally?

Yes — we ship worldwide. Shipping costs and times are calculated at checkout.